About Free To Ride Surf Shop Orders

Most items you see in the Capitola retail location may also be purchased online.  Simply send us a message via the contact links above.  Payment will be completed via Paypal or credit/debit cards.

We strive to do our part to be sustainable via minimal packaging and economy shipping options, reusing packaging/materials where possible, opting for regionally sourced products, and supporting local businesses.  

Your order usually ships via US Postal Service, within approximately 10 days.  You will be contacted in case your item is out of stock, unavailable or discontinued.  At this time, only shipping to the contiguous US is available.  Returns are accepted only for items damaged due to verified shipping activity.

If exceptions are to be made, please arrange for potential returns or exchanges prior to your purchase by contacting us via the links above.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and is only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

General Terms & Conditions

Welcome to the Free to Ride Surf Shop ("FTR") Web Site (“Site”). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”).

GENERAL

We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

PRODUCT INFORMATION/AVAILABILITY

Most products displayed at the Site are available in the Capitola retail location while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in the retail location. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

COLORS

We have made efforts to display the colors of products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES

To the extent that this Site contains links to outside services and resources, the availability and content of which FTR does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT FTR SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER

From time to time there may be information on freetoridess.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.

INDEMNIFICATION

You agree to defend, indemnify and hold FTR harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

MISCELLANEOUS

Unless otherwise specified and except to the extent FTR products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting FTR’s products, events, and services available in the United States and select foreign markets. This Site is controlled and operated by FTR from Central/Northern California.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Santa Cruz.

TERMINATION

This Agreement is effective unless and until terminated by FTR. FTR may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny access to the Site, if in FTR’s sole discretion you fail to comply with terms or provisions of this Agreement. Upon any termination of this Agreement by FTR, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

SITE CONTENTS

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by FTR. collectively, and its subsidiaries and/or affiliates (“FTR”). The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by FTR. FTR and all other FTR trademarks appearing at this Site are trademarks of FTR and/or its business associates.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise, products or services from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to FTR on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain FTR’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to FTR of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, FTR will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. FTR is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make. You agree that FTR may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that FTR may use your information for marketing and promotional purposes.

FREE TO RIDE SURF SHOP’S COMMUNICATIONS TO YOU

You agree that FTR may send electronic mail to you for the purpose of advising you of changes to your orders, inquiries, requests, changes or additions to this Site, about any of FTR's products, events or services, or for such other purpose(s) as FTR deems appropriate.

Privacy Policy

OUR COMMITMENT TO YOUR PRIVACY

FTR respects your privacy. We are particularly sensitive to Internet privacy issues and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.

THE INFORMATION WE COLLECT

In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our Website, to measure the use of our Website and to improve the content of our Website. There are a few places where we give you an opportunity to provide us your personal information. When you engage in certain activities on our website, such as ordering a product from the online store, signing up for our email newsletter, connecting to our social networks, entering a contest or sweepstakes,or filling out a survey, we ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our Website. It is completely optional for you to engage in these activities.

When ordering products from the online store, you must provide a credit card number or PayPal account number in order to complete the transaction. In other interactions with the Website, depending upon the activity, some of the information you are asked to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

THE WAY WE USE INFORMATION

We may use your personal information for particular purposes. For purchases, the information is used to process your order and communicate with you regarding your order. Otherwise, information you provide through our Website may be used for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with FTR business associates to support your customer relationship with the FTR. We will not give or sell this information to any other company for its use in marketing or solicitation.

UPDATING AND CORRECTING YOUR PERSONAL INFORMATION

You may access and correct your personal information by writing us at:

Free To Ride Surf Shop

Attn: Privacy Compliance/Legal

110 Capitola Avenue, Suite 2, Capitola CA 95010

Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your personal information if it changes.

YOUR CHOICE ON COLLECTION AND USE OF YOUR INFORMATION

We may, from time to time, contact you regarding FTR products, events, or services. If you do not wish to receive further information from FTR, you can send us an e-mail via the contact link above and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information.

We will encourage our business associates to adopt and post privacy policies. However, the use of your personal information by our associates is governed by the privacy policies of those service partners, and is not subject to our control. The FTR Site contains links to other non-FTR websites.  FTR is not responsible for the privacy practices or the content of such websites and you should exercise your best judgment when sharing personal information on these websites.

OUR COMMITMENT TO SECURITY OF YOUR PERSONAL INFORMATION

We want you to have continuing trust in FTR, our products, events, services, and in our associates, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

By using this Website you are agreeing to the terms of the FTR privacy policy. We reserve the right to modify our privacy policy as business needs require. Such changes will be posted on our Site.